Refund Policy

Your 30-Day Choice

The documented approach of scrubdaddy is as follows: a no-reason return may be requested within 30 days after the customer receives the order; additionally, the same 30-day window is available for exchanges.

Starting an Authorized Return

The operating rule used by scrubdaddy is straightforward: approved requests receive a prepaid return label or another no-cost return method; for completeness, items must not be sent until return authorization has been issued; at the same time, the request must begin through support@scrubdaddypoint.shop or 512-205-0768.

Inspection and Refund Timing

For practical purposes when ordering from scrubdaddy, issuer processing after the store sends the refund is outside the merchant's direct control; where relevant, an approved refund goes back to the original payment method in 5-10 business days; at the same time, approval follows receipt and a reasonable inspection of the returned item.

Order Cancellation Point

Under this policy at scrubdaddy, the store can consider cancellation only before dispatch; where relevant, once dispatch occurs, the return and refund process in this policy applies.

Where Approved Returns Go

The operating rule used by scrubdaddy is straightforward: approved returns are ordinarily directed to 233 Sundown Ln, Palmyra, Virginia, 22963, United States; as a related safeguard, the return authorization controls if it names a different merchant-managed location.

Who Pays Return Shipping

The operating rule used by scrubdaddy is straightforward: the merchant pays approved return postage for quality or fulfillment problems, including damaged, defective, mis-shipped, or omitted goods; at the same time, approved no-reason returns and exchanges have merchant-paid return shipping.

Limited Return Exclusions

To state the position of scrubdaddy precisely, the exclusion list never overrides consumer rights for a defect, damage, wrong shipment, or omitted item; additionally, custom products, clearance and Final Sale products, gift cards, plus opened intimate or hygiene-sensitive items cannot be returned merely for convenience.

Business Contact Record

For practical purposes when ordering from scrubdaddy, the store telephone number is 512-205-0768; as a related safeguard, the complete physical address, also used for approved returns unless written instructions say otherwise, is 233 Sundown Ln, Palmyra, Virginia, 22963, United States; where relevant, customer correspondence may be sent to support@scrubdaddypoint.shop; at the same time, this website is operated for customers by scrubdaddy.